Parcel carriers guarantee timely service that is accurately billed. For the most part they deliver as promised, but occasionally they do not. It is just simpler to overpay for transport service rather than hassle to track down and secure credits for late shipments and billing errors. The healthy alternative is to simply outsource the hassle. Direct-Recovery tracks every package you ship, every charge you are billed. When a shipment is late or a charge bogus, they contest the error with the carrier and make sure you receive a refund. These soft-cost savings are a freebie thrown in for using the Direct-Recovery parcel audit service. An employee or parcel auditing company will look through carrier invoices to check for any mistakes between the carrier's invoice and your initial shipment. This can be done manually but due to advances in technology is often automated. Outsourcing is often a better option for this process since the companies offering this service have specialized technology and experience in handling these matters efficiently. The point of a parcel audit would be to catch costly mistakes that otherwise would be overlooked. Many companies overlook recouping these funds for several possible reasons, including accounting being unaware that service failure occurred. Parcel audits do not affect your rates or discounts with your small parcel carriers. There is virtually no risk to parcel auditing. It would be worthwhile to look into the services of a parcel auditing partner who could uncover hidden savings without sacrificing service. An audit of your electronic carrier invoices will produce reports that can be sent electronically to your carrier for review and resolution of open claims. Shipments can be audited by carrier invoice number, by service or for accessorial charges, to validate what you are paying your carriers. Each carrier invoice processed is audited both electronically and by a professional freight auditor. Very typical to find savings of total small parcel and freight spend by identifying all refund eligible opportunities. Our parcel and freight payment audit services ensure that every charge on your bill is accurate down to the penny. Your carrier relationship in many cases improves as the audit process begins.
Our parcel audit service not only allows you to have your employees focus on other aspects of the business but also recovers more money for you due to our specialty in the industry. Allow the experts to audit your parcel shipping bills while you can focus on other avenues for company growth. Clients who choose Spinnaker as their parcel audit service provider not only get a supply chain expert with the domain expertise and comprehensive set of services to analyze, assess and improve their parcel spend, they also have access to a provider who can help streamline other supply chain functions to find additional areas for business improvement. We consistently save our clients 10-15% on their small and large parcel shipment costs. Our custom built software and highly trained auditing department work around the clock on your behalf to ensure maximum savings. With a lower parcel spend, your profitability for each shipment increases which in turn increases your overall profitability and bottom line. There are never any upfront costs or service fees. Since our payment is purely commission driven, we have a very high motivation and incentive to maximize your savings. Most companies lock you in for 1-3 years, we believe you should have the freedom to try us out and leave without any penalty. We use custom built analytic software and employ a manual auditing team to audit every freight shipment. In addition, Betachon has a department dedicated to calling FedEx / UPS on your behalf to ensure maximum savings.